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On the Xbox sometimes refuse to accept the Wi-Fi network password entered. Ensure the password matches exactly with that on the home router, remembering that these passwords are case-sensitive. Even after ensuring the passwords are an exact match, some readers report that their Xbox still refuses to connect claiming the password is wrong. This generally indicates the type of network encryption set on the Xbox is incompatible with that of the router.
This most commonly happens when the router is set to WPA2-AES. Temporarily turn off to confirm this is the issue, then adjust settings on both devices to come up with a working combination. Xbox Live connections also perform sluggishly and drop randomly when the home Internet service cannot support the network performance requirements of or video.
With Xplorer360 you can access the content of your XBox (original) and XBox360 hard drive and memory card. Make sure you also check out our guide on accessing the Xbox 360 HDD in Windows.
![Internet Explorer Xbox 360 Boot Sound Internet Explorer Xbox 360 Boot Sound](/uploads/1/2/5/3/125349758/226202136.jpg)
To identify the root cause of the problem. In some cases, changing Internet providers or upgrade to a higher tier of service is the best option.
If performance bottlenecks are occurring inside the house, or upgrading an existing router can improve the situation. It may also be necessary to have family members avoid utilizing the network when the Xbox is online. In the worst case, Wi-Fi or other components of the Xbox 360 hardware are failing and need to be repaired. As with any high traffic Internet service, customers of may experience occasional outages where, despite being online, their console cannot join. Such outages normally resolve themselves quickly. Alternatively, configuration issues can block the home network from supporting the TCP and UDP ports utilized by Live, especially when joining from a public location.
When at home, disabling firewall features of the router temporarily helps rule out this possibility. Contact Microsoft technical support if the issue persists. Some people have temporary or permanent bans placed on their gamer tags for violations of the terms of service.